Monday, June 24, 2024
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Riya Group, a major global travel enterprise, has formed a strategic partnership with Air India Express, a branch of Air India. This innovative partnership integrates Riya’s extensive visa services directly into the airline’s website, providing passengers with the convenience of applying for visas to global destinations directly during their booking process.
The specialized division, Riya Visa Services, is designed to streamline the pre-travel preparation for travelers by offering a broad range of services, including applications for international visas, processing for various visa types, updates on requirements, and tracking of application status.
This integration adopts a seamless, all-in-one approach to simplify the visa application procedure, enhancing the overall booking experience on the Air India Express website. Travelers can now handle both flight bookings and visa applications through a single portal, avoiding the hassle of visiting multiple websites.
Speaking on this lucrative partnership, Nitin John, Vice Chairman of Riya Group said -“Visa has been one of our most promising and fast-growing verticals. Even before Riya Group pioneered holistic solutions for travel partners, we offered extensive visa services to appease the growing demands in the 80s. Today, through this alliance with the esteemed Air India Express, we are excited to expand our reach and enhance traveller’s experience even before their trip begins. This strategic collaboration aims to curb the prevailing challenges a passenger undergoes in planning their journey. Hence, this integration of comprehensive visa services directly on the airline’s website is our progressive step towards easing a traveller’s visa processing experience.”
In addition, Ankur Garg, Chief Commercial Officer, of Air India Express, states “At Air India Express, we are unwavering in our dedication to optimising the travel experience for our valued guests. The introduction of our new Visa Services effectively eliminates the longstanding challenges associated with the often-arduous visa application process. By leveraging this innovative platform, travellers can now navigate a streamlined and efficient system, minimising wait times and eliminating the need for physically visiting visa application centres.”
This collaboration marries innovation with convenience, positioning Riya Visa Services and Air India Express at the forefront of transforming the pre-travel booking experience. Dedicated to surpassing expectations and achieving excellence, this alliance promises a bright future for both the companies and their customers, offering a more integrated approach to travel planning.
Riya Group operates as a key player in the global travel market, servicing over 200,000 travel partners across various regions including India, the USA, Canada, the UAE, Thailand, and Saudi Arabia.
Air India Express, part of the renowned Tata group and a subsidiary of Air India, runs more than 380 daily flights. It connects 31 domestic and 14 international airports with a robust fleet that includes 47 Boeing 737s and 28 Airbus A320s.